Privacy Policy

At CoreCuddle, accessible from www.corecuddle.pk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CoreCuddle and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at admin@corecuddle.pk.

1. Information We Collect

We collect personal information that you provide directly to us when you interact with our website. This includes:

  • Account Information: Name, email address, phone number, and account password when you register on our store.
  • Order & Shipping Details: Delivery address, billing address, and phone number required to dispatch your parcels via our courier partners.
  • Customer Support Communications: Any information or proof videos you send when contacting our support channels or emailing support@corecuddle.pk and complaints@corecuddle.pk.

2. How We Use Your Information

We use the collected information in various ways to serve you better, including to:

  • Provide, operate, and maintain our e-commerce platform.
  • Process your orders, calculate updated delivery charges, and ensure safe nationwide shipping.
  • Understand and analyze how you use our website to improve product listings.
  • Develop new products, accessories, services, features, and functionality.
  • Communicate with you regarding order confirmations, tracking updates, and promotional deals.
  • Prevent fraudulent activities and ensure safe transactions.

3. Log Files & Analytics

CoreCuddle follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

4. Cookies and Web Beacons

Like any other online store, CoreCuddle uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

5. Third-Party Privacy Policies & Courier Sharing

CoreCuddle’s Privacy Policy does not apply to other advertisers or websites. In order to deliver your purchased watches, lingerie, kids’ clothes, or accessories, we must share your name, shipping address, and contact number with our trusted third-party courier partners operating in Pakistan. They are strictly prohibited from using your data for any purposes other than delivering your specific packages.

6. Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user of CoreCuddle is entitled to the following:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions, by contacting admin@corecuddle.pk.

7. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. CoreCuddle does not knowingly collect any Personal Identifiable Information from children under the age of 13.

8. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms and conditions.